figge is designed and manufactured locally + ethically in Los Angeles, California.
wear + use || please do not allow your child to wear our garments unsupervised. our clothing is not intended as sleepwear, and your child should not be allowed to sleep in our garments due to our styles containing small snaps and ties that are choking and strangulation hazards. figge is not liable for any accidents while wearing our garments.
care || wash inside out in cool or cold water with like colors, hang dry for best results. please keep in mind, due to the nature of our fabric some shrinking is expected after the first wash.
by placing an order, you agree to our shipping & policies herein
packaging || garments are enclosed in recycled/recyclable clear plastic bags and orders are shipped in re-useable muslin drawstring bags and placed in recycled/recyclable kraft brown large envelopes. to reduce waste, packing lists & summary of order slips are not included. please refer to your order confirmations in your inbox to verify your garments.
for repeat customers, please let us know at checkout (or email us) if you want to opt out of receiving the muslin bag(s) with you order.
domestic shipping || packages are sent USPS first class or USPS priority mail based on weight. the customer is responsible for paying any additional fees + taxes.
taxes || California residents will be charged 7.5-9.5% tax on their orders.
international shipping || packages are sent USPS International mail. the customer is responsible for paying taxes + customs fees. all international orders are FINAL SALE.
it is a legal requirement that we delcare the correct value of orders on customs forms for international shipments. figge will not, under any circumstances, falsify any information.
combining orders || we will combine multiple orders as we process & package. Postage adjustments will be refunded in the same format as original payment method.
turnaround || unless otherwise stated all garments are "ready to ship" & will ship within 3-10 days of receipt of payment. "made to order" & "custom" orders ship within 2-3 weeks of receipt of payment.
rush orders || if you require your order shipped sooner than our standard turnaround time, please email us prior to ordering. firstname.lastname@example.org
return+exchange policy || returns will be accepted within 10 days from delivery date for refund, store credit, or exchange. garments MUST BE in original condition, unwashed + unworn, with attached tags in the original clear bag. the customer is responsible for return shipping fees. original shipping fee is non-refundable.
please contact us with your order number at email@example.com PRIOR to shipping garment (s) back.
packages MUST include order number to process request.
refunds || will be issued in the same format as original payment method.
imperfect garments || while we do our best to catch imperfections in the construction of our garments & major flaws in the fabric prior to shipping, should you receive a garment that is damaged/defective please contact us with your order number & a photo of the flaw at firstname.lastname@example.org within 7 days of delivery date.
please note, most minor imperfections in the fabric are intended and part of the design.
cancellations || cancellations will be accepted on orders not processed & shipped, otherwise refer to our "return+exchange policy".
please contact us with your order number at email@example.com
figge reserves the right to cancel any order, at any time, for any reason
custom orders || are non-refundable and FINAL SALE. all custom orders will be subject to a 15% CUSTOM ORDER FEE. no refunds or exchanges will be accepted. discount codes do not apply to custom orders.
sale items || are non-refundable and FINAL SALE. no refund or exchanges will be accepted. discount codes associated with seasonal sales do not apply to orders placed PRIOR TO or AFTER the date of the seasonal sale. no exceptions.
gift cards || are non-refundable and FINAL SALE.
mending || we offer a mending program for our garments, read more about it here
general inquiries || firstname.lastname@example.org
wholesale || visit our wholesale page
please note, emails will be answered within 24 hrs during Monday-Friday between the hours of 8am & 5pm pacific. emails received on weekends & holidays will be answered on the following business day.